Privacy Policy

Effective Date: April 16, 2025

Welcome to the Steam Achievement Manager site. We value your privacy and are dedicated to protecting your personal information. This Privacy Policy describes in detail how we collect, use, share, and protect your personal information when you interact with our website and services. Please read the entire document to understand how your data is handled.

By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Introduction

Steam Achievement Manager (also known as “SAM,” “we,” “our,” or “us”) runs a website where users can find information, downloads, and support for the Steam Achievement Manager tool. This policy is intended to clarify what information we collect, how we use it, who has access to it, and the options you have for your data.

This Privacy Policy applies to anyone who visits our website or uses any of the services we offer. This includes completing forms, making inquiries, and downloading files from our website.

2. Types of Data We Collect

We collect a variety of data to ensure proper service functionality, improve user experience, and provide support. We may collect the following types of data:

a. Personal Identifiable Information (PII)

When voluntarily submitted through our Contact Form, we collect:

• Full Name
• Email Address
• Subject of Inquiry
• User Message

b. Non-Personal Information

Although we do not collect non-personal information automatically right now, our hosting provider may log:

• IP Address
• Browser Type and Version
• Operating System
• Date and Time of Access
• Referring Website (if applicable)

This information is used in aggregate form to analyze website traffic and ensure site security.

c. User-Submitted Content

If you submit suggestions, reviews, or bug reports, we might collect:

• Descriptive Feedback
• Any media or screenshots you want to include

3. How We Gather Information

We collect information in the following ways:

• Contact Forms: When you complete our support or inquiry forms
• Email Correspondence: If you contact us directly through email
• Bug Reports and Feedback Forms: When you provide specific input or improvement suggestions.

We do not use cookies, third-party analytics, or behavioral tracking scripts to track user activity on our website.

4. How We Use the Information

The information we gather is used for legitimate and specific reasons, such as:

• Responding to user inquiries and offering customer support
• Improving our website’s usability and content
• Managing Download Requests
• Troubleshooting reported issues.
• Maintaining website security and preventing fraud.
• Compiling usage statistics (aggregated and anonymized)

We will never use your information for unsolicited marketing, and we will not send newsletters or promotional emails unless specifically requested.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information under the following circumstances:

• Legal Requirements: If required by law, such as responding to a subpoena or other legal process.
• Protection of Rights: When it is necessary to protect and defend the rights, property, or safety of SAM or its users.
• Service Providers: In very limited circumstances, we may collaborate with service providers to help us maintain the website or communicate with users. These providers are contractually obligated to maintain data confidentiality.

All shared data is kept to a minimum and only transferred as needed.

6. Data Storage and Security

We take data security very seriously and take steps to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include the following:

• SSL encryption for all data transmitted through forms.
• Restricted access to saved user data
• Software updates are made on a regular basis to ensure platform security.

However, no method of data transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data, but we cannot guarantee absolute security.

7. Data Retention Policy

We only keep your personal information for as long as it is required to fulfill the purpose for which it was collected, including meeting any legal, accounting, or reporting requirements.

• Contact form entries: Stored for up to 12 months to provide support and follow-up.
• Feedback and bug reports: Retained indefinitely in anonymized format to track improvements.

Once the data is no longer required, it is permanently removed from our systems.

8. Rights and Choices

Depending on your location, you may have the following rights under data protection laws:

• The right to access the personal information we hold about you.
• Right to request correction or deletion of your data.
• The right to object to or limit specific processing
• The ability to withdraw consent at any time.

To exercise any of these rights, please contact us via the form provided on our website.

9. International Data Transfer

Although our website and servers are based in the United States, your information may be processed in a country other than yours. By using our services, you consent to the transfer of your information to countries with different data protection laws.

10. Third-Party Links

Our website may include links to third-party websites like Steam, developer blogs, and media outlets. This Privacy Policy applies only to our website. We are not responsible for the privacy policies or content of third-party websites.

We recommend that you review the privacy policies of all external websites you visit.

11. Children’s Privacy

Our services are not intended for people under the age of thirteen. We do not knowingly gather personal information from children. If we discover that we have collected such information, we will take immediate action to delete it.

Parents or guardians who believe their child has submitted personal information should contact us immediately.

12. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. All changes will be documented on this page, along with an updated “Effective Date.” If the changes are significant, we may notify you via a banner on our homepage or direct communication (if applicable).

We encourage users to visit this page on a regular basis to stay informed about how we protect your information.

13. Contacting Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your information, please contact us:

• Via our Contact Form.
• Email: [email protected]

We aim to respond to all privacy inquiries within 24 hours.

Thank you for choosing Steam Achievement Manager. Your privacy matters to us.